The NDIS continues to change, and several important updates have been announced in recent weeks. For participants and families, keeping up with every announcement can feel overwhelming. However, understanding what is changing can help you ask the right questions and prepare for future conversations about your NDIS plan. Here are
When people search for an NDIS provider in Sydney, they’re often presented with similar descriptions: person-centred care, independence, choice and community participation. These things are important. But what do they actually look like in everyday life? At Closer Care, working with participants across Gladesville, Ryde, the Inner West, The CBD
This Mental Health Month, Closer Care is bringing the Sydney community together for an afternoon of connection, conversation and inspiration, featuring Cameron Merchant as keynote speaker. On Friday 2 October 2026, Cameron will join us at the Closer Care centre in Gladesville for our Sydney NDIS & Mental Health
An NDIS provider audit is about much more than having the correct policies and procedures in place. Experienced auditors can begin forming an impression of an organisation from the moment they enter. They observe how participants are welcomed, how staff interact, how organised the environment is and how confidential information
If you’re looking for disability support worker jobs in Sydney, Closer Care offers more than just a job, we offer the opportunity to build a rewarding career. Every day is different. One day you might be supporting someone to develop independent living skills, the next you could be helping facilitate
Practical strategies to protect your margins and build a sustainable NDIS business. Running an NDIS business has never been more rewarding, but it has also never been more challenging. Across Australia, providers are navigating rising wages, increasing compliance requirements, higher insurance premiums, growing technology costs and ongoing inflation. While
Movement is about more than staying active. It can help us become more aware of our bodies, improve our confidence and create a greater sense of calm. At Closer Care, our 6-week Mindful Martial Arts Program has been designed to support NDIS participants through gentle, purposeful movement in a safe
At Closer Care, we believe that some of life’s most valuable lessons happen outside a classroom. Our recent 6-week OzHarvest NEST Cooking Program gave participants the opportunity to learn practical cooking skills while developing confidence, independence and meaningful social connections. While everyone enjoyed preparing and sharing delicious meals together, the
One of the biggest concerns providers have before an audit is: “What questions will the auditor ask?” While every audit is different, many questions focus on whether staff understand how they deliver safe, high quality supports. Questions Staff May Be Asked Auditors commonly ask questions like: Tell me about
Many providers think the audit starts when the first question is asked. In reality, the audit begins the moment the auditor arrives. Within the first ten minutes, an experienced auditor is already forming an impression of your organisation. First Impressions Matter Auditors often notice things such as: How welcoming
Preparing for an NDIS audit isn’t just about having the right policies and procedures in place. One of the biggest factors auditors assess is whether your team understands how those policies are put into practice every day. A confident, knowledgeable team creates a strong first impression and demonstrates that quality
The disability support sector is one of the most rewarding industries to work in. Every day, support workers have the opportunity to make a meaningful difference in the lives of others by helping people build independence, confidence and connection within their communities. But what separates a good support worker from
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